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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nikki Scruggs

Nikki Scruggs

June 26, 2026

5  out of  5
rating by Nikki Scruggs
"We’re so thankful we found Paula! We were able to get a much cheaper homeowner’s insurance and bundle our rates. It helped us tremendously! The office staff was so helpful and nice during the whole process. Big high five from us and would definitely recommend!"
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Will Bartlett

June 25, 2026

5  out of  5
rating by Will Bartlett
"Very quick to respond and willing to answer any questions. They are very transparent with their pricing which I very much appreciate."
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April Lock

June 25, 2026

5  out of  5
rating by April Lock
"Paula has been amazing to work with a couldn’t be more happy with swapping from our previous agent to her office. So easy, seamless. Very professional and attentive.
Highly recommend!"
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Crystal & Alan Sticher

June 24, 2026

5  out of  5
rating by Crystal & Alan Sticher
"After our car insurance went through the roof with another company that we had been with for over 1 years, I called and Paula and her team was able to cut our rate in half for better coverage. Little while later we even added house and life insurance to our policy. Very easy to work with!"
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Brandon Waldron

June 12, 2026

5  out of  5
rating by Brandon Waldron
"Always looking for ways to save customers money on their insurance. Everyday people serving everyday people."
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Siretha Mccoy

February 12, 2026

5  out of  5
rating by Siretha Mccoy
"I’ve been with State Farm for a few years and Amanda Nelson has been nothing short of amazing from day one. She is always welcoming, professional, and extremely helpful.

Recently, she helped me secure a discount by guiding me through the defensive driving course, and she made the process so simple and stress-free. I also made a mistake online that caused my bill to be much higher than expected, and I was honestly overwhelmed — but Amanda responded quickly, reassured me, and handled everything fast.

She is supportive, knowledgeable, and truly cares about her clients. Amanda is the kind of person you hope to get when you call for help. I wish there were more people like her in the world.

Thank you, Amanda, for always being exceptional!

I Highly recommend Paula Waldron State Farm Insurance Agency …. Your team rocks ❤️‼️"
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Rudy Parker

November 24, 2025

5  out of  5
rating by Rudy Parker
"Awesome experience 👏"
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Robert Gill

November 20, 2025

5  out of  5
rating by Robert Gill
"Choosing Paula and Brandon's State Farm agency has been one of the best financial decisions my family has made. From day one, this team has been absolutely the best to work with.
Their level of customer service is truly exceptional. They are super responsive, answering calls and emails quickly and providing clear, concise answers to all my questions. They don't just process policies; they genuinely care about protecting what matters most to you. We truly feel like they've brought my family into theirs—that personal touch and commitment to building a relationship is what sets them apart.
I would not choose another company over anything with the experience that I’ve received here. They have earned my trust completely"
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Shannon Bagley

October 2, 2025

1  out of  5
rating by Shannon Bagley
"This is not Paula's or Brandon's fault, but the underwriters are hard to deal with. I'll admit i was late making my payment. I was 8 hours from home. I couldn't make it in person. So I paid online. Unfortunately my wife was in an accident because her car stalled while turning and was hit by a dump truck on the same day that i made the payment. State Farm denied my claim because they don't process the payment the same day, but they got their money within a few seconds. Also when the state trooper ran our tag number. It showed insurance being active. I was told it doesn't happen immediately because computers are slow. (HUH?) Now I'm stuck with a possible totaled vehicle that I still have to pay for. Seems like State Farm is only a good neighbor when it benefits them."
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Barbara Jackson

May 23, 2025

5  out of  5
rating by Barbara Jackson
"I love my State Farm Agent! Paula and her husband, Brandon do an amazing job. Excellent service!"
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Lashannon Epps

May 5, 2025

5  out of  5
rating by Lashannon Epps
"Thank you so much!"
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Katherine Ball

October 9, 2024

5  out of  5
rating by Katherine Ball
"Paula Waldron is an experienced, intelligent and extremely personable agent. She truly cares about building relationships and ensures you are getting coverages you need - not just selling you something. Thank you, Paula for helping me and my family!!"
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Dave H

October 8, 2024

5  out of  5
rating by Dave H
"Very nice office and staff.
I was in and out with a new policy for three cars in less than twenty minutes.
Very helpful."
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Sherry Rogers

June 27, 2024

5  out of  5
rating by Sherry Rogers
"I worked with Amanda- she was so friendly and knowledgeable! Thank you so much!"
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Debbie Solomon

June 27, 2024

5  out of  5
rating by Debbie Solomon
"Great office and great team. Amanda was awesome to work with. Thanks"
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Karla Hall

April 4, 2024

5  out of  5
rating by Karla Hall
"I called to add a policy for a rental property. Brandon professionally assisted me quickly. Everything was handled within a couple of hours and I was able to have a restful night knowing that the property was sufficiently insured. I greatly appreciated the prompt and professional service. I would highly recommend Paula Waldron State Farm Agency."
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John,M Gay

March 21, 2024

5  out of  5
rating by John,M Gay
"Top Notch"
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Jason Richardson

August 17, 2023

5  out of  5
rating by Jason Richardson
"Brandon is excellent, professional, friendly and got me the best and lowest rate possible. Thank you very much Brandon!!!"
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Ann LaBossiere

May 25, 2023

5  out of  5
rating by Ann LaBossiere
"I just want to say how amazing Ms Amanda is! She is super knowledgeable and kind and so helpful! She makes you feel like family and really takes the time to make sure you are taken care of!"
Profile photo of Pam Pitts

Pam Pitts

April 7, 2023

5  out of  5
rating by Pam Pitts
"Brandon and Paula have taken such good care of me.
Great rates! Thank you so much! No one else has been able to beat Geico rates. But these people have."
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David Barr

January 17, 2023

5  out of  5
rating by David Barr
"Paula, Brandon and their staff are super friendly, very easy to work with and provide the best insurance coverage. They truly care about their customers! And, the best thing is knowing you are covered by a solid insurance firm, State Farm!"
Profile photo of Derek Murphy

Derek Murphy

January 9, 2023

5  out of  5
rating by Derek Murphy
"Nikki and Amanda were awesome! Switched from Geico, homeowners and vehicles, they saved me a lot. Got me all the discounts and insurance I needed and nothing I didn't. 5 stars all day!!"
Profile photo of Yulonda Terry

Yulonda Terry

December 24, 2022

5  out of  5
rating by Yulonda Terry
"Paula and Brandon are so helpful and easy to work with. They listen to your insurance needs and provide what is needed in a timely manner.
I had to move out of state due to employment. When I called I was pleasantly surprised to find out they could continue covering my insurance needs in the new state as well. I absolutely love the personal touch and care that they show each and every customer. Thank you so
Much!"
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Kanan Sidhpura

December 22, 2022

5  out of  5
rating by Kanan Sidhpura
"Excellent customer service. Explains everything in detail, keeps you up-to-date. Very helpful!"
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Jerry Joseph

November 7, 2022

1  out of  5
rating by Jerry Joseph
"Ridiculous they ask customers to come office for evaluation of policy and they ask to reschedule the meeting."