State Farm® Insurance Agent Paula Waldron
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Nikki Scruggs
June 26, 2026
"We’re so thankful we found Paula! We were able to get a much cheaper homeowner’s insurance and bundle our rates. It helped us tremendously! The office staff was so helpful and nice during the whole process. Big high five from us and would definitely recommend!"
Will Bartlett
June 25, 2026
"Very quick to respond and willing to answer any questions. They are very transparent with their pricing which I very much appreciate."
April Lock
June 25, 2026
"Paula has been amazing to work with a couldn’t be more happy with swapping from our previous agent to her office. So easy, seamless. Very professional and attentive.
Highly recommend!"
Crystal & Alan Sticher
June 24, 2026
"After our car insurance went through the roof with another company that we had been with for over 1 years, I called and Paula and her team was able to cut our rate in half for better coverage. Little while later we even added house and life insurance to our policy. Very easy to work with!"
Brandon Waldron
June 12, 2026
"Always looking for ways to save customers money on their insurance. Everyday people serving everyday people."
Siretha Mccoy
February 12, 2026
"I’ve been with State Farm for a few years and Amanda Nelson has been nothing short of amazing from day one. She is always welcoming, professional, and extremely helpful.
Recently, she helped me secure a discount by guiding me through the defensive driving course, and she made the process so simple and stress-free. I also made a mistake online that caused my bill to be much higher than expected, and I was honestly overwhelmed — but Amanda responded quickly, reassured me, and handled everything fast.
She is supportive, knowledgeable, and truly cares about her clients. Amanda is the kind of person you hope to get when you call for help. I wish there were more people like her in the world.
Thank you, Amanda, for always being exceptional!
I Highly recommend Paula Waldron State Farm Insurance Agency …. Your team rocks ❤️‼️"
Rudy Parker
November 24, 2025
"Awesome experience 👏"
Robert Gill
November 20, 2025
"Choosing Paula and Brandon's State Farm agency has been one of the best financial decisions my family has made. From day one, this team has been absolutely the best to work with.
Their level of customer service is truly exceptional. They are super responsive, answering calls and emails quickly and providing clear, concise answers to all my questions. They don't just process policies; they genuinely care about protecting what matters most to you. We truly feel like they've brought my family into theirs—that personal touch and commitment to building a relationship is what sets them apart.
I would not choose another company over anything with the experience that I’ve received here. They have earned my trust completely"
Shannon Bagley
October 2, 2025
"This is not Paula's or Brandon's fault, but the underwriters are hard to deal with. I'll admit i was late making my payment. I was 8 hours from home. I couldn't make it in person. So I paid online. Unfortunately my wife was in an accident because her car stalled while turning and was hit by a dump truck on the same day that i made the payment. State Farm denied my claim because they don't process the payment the same day, but they got their money within a few seconds. Also when the state trooper ran our tag number. It showed insurance being active. I was told it doesn't happen immediately because computers are slow. (HUH?) Now I'm stuck with a possible totaled vehicle that I still have to pay for. Seems like State Farm is only a good neighbor when it benefits them."
Barbara Jackson
May 23, 2025
"I love my State Farm Agent! Paula and her husband, Brandon do an amazing job. Excellent service!"
Lashannon Epps
May 5, 2025
"Thank you so much!"
Katherine Ball
October 9, 2024
"Paula Waldron is an experienced, intelligent and extremely personable agent. She truly cares about building relationships and ensures you are getting coverages you need - not just selling you something. Thank you, Paula for helping me and my family!!"
Dave H
October 8, 2024
"Very nice office and staff.
I was in and out with a new policy for three cars in less than twenty minutes.
Very helpful."
Sherry Rogers
June 27, 2024
"I worked with Amanda- she was so friendly and knowledgeable! Thank you so much!"
Debbie Solomon
June 27, 2024
"Great office and great team. Amanda was awesome to work with. Thanks"
Karla Hall
April 4, 2024
"I called to add a policy for a rental property. Brandon professionally assisted me quickly. Everything was handled within a couple of hours and I was able to have a restful night knowing that the property was sufficiently insured. I greatly appreciated the prompt and professional service. I would highly recommend Paula Waldron State Farm Agency."
John,M Gay
March 21, 2024
"Top Notch"
Jason Richardson
August 17, 2023
"Brandon is excellent, professional, friendly and got me the best and lowest rate possible. Thank you very much Brandon!!!"
Ann LaBossiere
May 25, 2023
"I just want to say how amazing Ms Amanda is! She is super knowledgeable and kind and so helpful! She makes you feel like family and really takes the time to make sure you are taken care of!"
Pam Pitts
April 7, 2023
"Brandon and Paula have taken such good care of me.
Great rates! Thank you so much! No one else has been able to beat Geico rates. But these people have."
David Barr
January 17, 2023
"Paula, Brandon and their staff are super friendly, very easy to work with and provide the best insurance coverage. They truly care about their customers! And, the best thing is knowing you are covered by a solid insurance firm, State Farm!"
Derek Murphy
January 9, 2023
"Nikki and Amanda were awesome! Switched from Geico, homeowners and vehicles, they saved me a lot. Got me all the discounts and insurance I needed and nothing I didn't. 5 stars all day!!"
Yulonda Terry
December 24, 2022
"Paula and Brandon are so helpful and easy to work with. They listen to your insurance needs and provide what is needed in a timely manner.
I had to move out of state due to employment. When I called I was pleasantly surprised to find out they could continue covering my insurance needs in the new state as well. I absolutely love the personal touch and care that they show each and every customer. Thank you so
Much!"
Kanan Sidhpura
December 22, 2022
"Excellent customer service. Explains everything in detail, keeps you up-to-date. Very helpful!"
Jerry Joseph
November 7, 2022
"Ridiculous they ask customers to come office for evaluation of policy and they ask to reschedule the meeting."